Managing Process Defects
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Working on process improvement projects requires understanding what a defect means and how to manage it. A defect is said to have occurred when the outcome of a process is not as expected.
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An Introduction To DMAIC
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Are you a business analyst or project manager looking to improve processes the six sigma way? Six sigma is a process improvement methodology that has been applied successfully across major companies such as GE and Motorola. The methodology is implemented via 5 phases as outlined below:
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