20 Principles Of Business Process Improvement

20 Principles Of Business Process Improvement

Companies undertake process improvement efforts for numerous reasons. If a company is vying to attract investors for example, it must have its ducks in a row. Process information flying around in memos and emails can easily lead to chaos and a general lack of understanding of how things are supposed to work. To work effectively, employees should have a complete view of the effects of their actions and inactions on process outcomes.

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When Processes Become Problematic: 3 Ways to Correct Bottlenecks

When Processes Become Problematic: 3 Ways to Correct Bottlenecks

Processes where input have to be received from preceding steps are extremely prone to bottlenecks. Bottlenecks can cost the company time, money and valuable customers. Customers will switch to faster competitors if they do not get their products on time. If tasks sit for days in a person's inbox waiting for attention or engineers are constantly waiting to receive product specifications, improvement efforts and projects will suffer.

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Lean Principles & Business Process Improvement

Lean Principles & Business Process Improvement

Peter F. Drucker once stated:

There is nothing so useless as doing efficiently that which should not be done at all.

If you understand lean principles and are able to examine the business from the customer’s perspective, you start to understand what adds value, what doesn’t add value and can discuss along these lines with stakeholders on how improvements can be made.

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Tips For Business Process Improvement

Tips For Business Process Improvement

I once came across a trainer who equated process specialists to purple squirrels because of how hard they are to come by. Process specialists have the ability to interview stakeholders effectively, analyze feedback and have a deep understanding of at least one improvement methodology. Another course I attended recently on strategic business process improvement struck a cord so I’ve compiled some fundamental nuggets analysts should be aware of in improving business processes.

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