Business Analyst Blog with tips, techniques and resources for every BA.
As discussed in the previous article, Solving Complex Business Problems: An Introduction to Soft Systems Methodology, the steps of SSM can be applied in any particular order and the analyst may choose to skip or apply steps depending on what is needed to understand the problem situation. The steps of SSM that will be applied in this article include:
Read MoreSome business problems are by their nature, complex to handle. Due to their complexity and the non-suitability of traditional problem solving methods, Soft Systems Methodology (SSM) can be used as the methodology for arriving at recommendations for action and positive change. This recommendation for action can range from making minute changes to a process to introducing a new information system.
Read MoreIt is not in all cases that a project is launched from a clearly defined problem statement and plan of action. In some cases, the situation requires careful study aimed at resolving conflicting views on the causes of a problematic situation. Soft Systems Methodology when applied, can make all the difference.
Read MoreThis business analyst blog contains practical insights into business analysis, software testing and business process management. I will be sharing business analyst tips, CBAP Certification tips, lessons learnt and insights into all the things I've learnt during my BA career.
