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October 25, 2020

5 Ways To Improve Customer Retention Through SMS

October 25, 2020/ Stephanie Famuyide
5 Ways To Improve Customer Retention Through SMS

There are some key ways to improve customer retention through SMS and here are five of them:

Read More
October 25, 2020/ Stephanie Famuyide/ Comment
Business Matters
Reaching customers through SMS
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Business Analyst Learnings

This business analyst blog contains practical insights into business analysis, software testing and business process management. I will be sharing business analyst tips, CBAP Certification tips, lessons learnt and insights into all the things I've learnt during my BA career.

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  • Business Process Improvement
  • Requirements Elicitation
  • Software Testing
  • Stakeholder Management
  • CBAP Certification
  • BPM Tips
  • Critical Thinking in Business Analysis
  • Missing requirements
  • Soft Systems Methodology
  • Free Business Analyst Training Online
  • Requirements Elicitation Technique
  • Use Case Diagram
  • How to design questionnaires
  • Root Cause Analysis
  • Role and Permissions Matrix
  • State transition diagram
  • Organogram
  • Pareto analysis and decision-making
  • Problem tracking technique
  • Document Analysis

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