I once came across a trainer who equated process specialists to purple squirrels because of how hard they are to come by. Process specialists have the ability to interview stakeholders effectively, analyze feedback and have a deep understanding of at least one improvement methodology. Another course I attended recently on strategic business process improvement struck a cord so I’ve compiled some fundamental nuggets analysts should be aware of in improving business processes.Read More
The difference between Business Process Management (BPM) and Enterprise Resource Planning (ERP) can be quite fuzzy. I’ll start with my understanding: BPM is a practice while ERP is one of the many technologies that can support that practice. With that being said, BPM can be achieved with or without technology though having a Business Process Management System (BPMS) and/or an ERP can enhance your ability to do BPM.Read More
One day at work, I was invited to present a 1-hour introduction to BPM practice to a bunch of staff from another department. On one hand, I was excited at the opportunity to discuss a topic I was passionate about. On the other hand, I felt some agitation. How was I to deliver timeless BPM pointers that would add value in just an hour? If I had time to say only 5 things about BPM, what would they be?
According to Gartner Inc, Companies who implement BPM can expect cost savings of at least, 20% in the first year. BPM is not just another IT buzzword or a passing fad. Why should any company embark on a BPM Project? What are the top benefits they can expect to gain apart from the much-touted cost savings?Read More
My sister once asked me, "What exactly do you do at work?"
I tried to explain it as simply as possible and I actually thought she'd understood until she asked me again about a month later. She has stopped asking me now and I'm hoping that's because she finally understood it and not because she had simply given up.Read More