The ultimate goal of any business analysis effort is the proposal of actionable solutions to real business problems. When faced with complexity and a myriad of problems, it’s not always clear how to go about proposing a solution. The Strategy, Current State, Requirements & Solution (SCRS) technique provides a pathway for finding solutions. It recommends analyzing these four basic components: strategy, current state, requirements, and suggested solutions.
The SCRS approach encourages analysts to present practical and feasible business solutions that flow from the current strategy and are in tune with the business’ overarching vision and goals. Think of SCRS as an action plan for solving business problems.
With this background in mind, let’s look at the four aspects of SCRS to understand what makes it effective:
- Strategy: The first aspect of the SCRS approach involves considering the business vision, objectives, policies, and plans. The goal here is to develop a sort of blueprint which can guide future initiatives and decisions, aligning them in a single direction and methodically allocating resources where necessary. This will ensure that proposed solutions are in line with business strategy.
- Current state: The current states of many businesses are often vastly different from their desired states. A business analyst must understand what the current situation is in terms of competition, stakeholders, systems, processes, culture, environment and all other elements that have an impact on the business and its ability to achieve its objectives.
- Requirements: Only when a sufficient understanding of the business has been developed can the business analyst define what is needed, taking into consideration business requirements, technical requirements, and functional requirements.
- Suggested solutions: A well-defined solution proposal is then made to the business and implemented, with the objective of fulfilling the requirements already identified.
SCRS: Steps to take
Here is a list of steps to take in addressing the problem situation:
- Strategy: Define the strategy of the business, that is, document the goals/objectives of the business and evaluate any existing roadmaps for achieving same
- Current State: Understand the business and the peculiarities of the environment in which it operates. It’s important to consider all key aspects of the business (people, process, technology, environment) and any other factors that play a role in defining its current state
- Requirements: Document the key requirements and review with stakeholders to get their input and buy-in
- Solution: Implement the solution which is in line with the strategy of the business, has taken the current state of the business into consideration and fulfills the requirements identified.
To conclude, remember that SCRS is, first and foremost, a technique that can help analysts establish a concrete and detailed plan of action. It can also help in aligning business decisions with long-term objectives and vision, ensuring that identified problems are effectively resolved.